An insurance company and their insured have a special relationship of utmost good faith. That’s why when a legitimate insurance claim is denied, people are often left frustrated and unable to understand why “their” insurance company would do this to them. Insurance denials can arise in all forms of insurance claims, including long-term disability (LTD) insurance claims insurance, life insurance claims, and critical illness insurance claims insurance, amongst others.
When an insurance claim is denied in bad faith, it can have significant implications for both the insurance company and the insured. However, understanding what qualifies as a bad faith insurance denial is not always as straightforward as it may seem. In Canada, insurers are also subject to regulatory oversight that requires them to handle claims fairly and in good faith, as outlined by the Financial Consumer Agency of Canada (FCAC), which provides guidance on consumer rights and insurer obligations… Continue reading