If your long-term disability (LTD) claim has been denied or terminated, your first instinct may be to fire off an angry email, but you would do well to resist that urge. A strong appeal letter should be focused, evidence-driven, and clearly anchored to your policy’s definition of disability. Below is a practical, lawyer-approved guide to help you write an appeal that actually gives the insurer a reason to change its decision.
It is important to note that internal appeals are usually optional. In many provinces (including BC), strict limitation periods can keep running from the date of denial. Don’t let appeals eat up your right to sue. If you’re unsure, get legal advice early.
Step 1: Get Your Long-Term Disability Documents in Order
Before you start drafting your appeal letter you should look at your:
- Denial/termination letter: Highlight every stated reason for denial and any deadlines.
- Policy/benefits booklet